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Customer Service and Direct Sales

Updated: Oct 10, 2024

This certificate was issued to Semra Godeni

October 27, 2023

 

Fortesa Shala Fundamentals of HR Certificate

Issued by staffiX


This certificate validates that the candidates have acquired strong knowledge of the core principles of sales and customer service. Candidates who complete this training are skilled in understanding customer needs, providing excellent service, and fostering positive customer relationships. They are also equipped with the ability to effectively communicate with clients, handle customer inquiries, resolve complaints, and apply techniques to increase sales and customer satisfaction.







Skills


















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