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Operations Manager

REF: SX-012/1-23 CITY: Pristina PAY: Negotiable


staffiX is a company specialized in the field of recruitment and selection of staff. We’re looking for a friendly, passionate and professional Operations Manager to join our client’s team in the industry of Travel Agencies. Their main duties include overseeing company activities coordinate the essential functions required to manage their workflow and achieve goals.


  • Making sure that all daily operations run smoothly and align with quality standards.

  • Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives.

  • Overseeing accounting, bank processes and money handling, monitoring the financial data and recommending solutions to improve profitability.

  • Managing market initiatives and maximize business performance to reach the customer and company goals.

  • Assessing and analyzing budget to find ways to minimize expenses and optimize profits.

  • Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue.

  • Conducting staff performance reviews and motivating staff.

  • Travel aboard to visit protentional partners or hotels.


  • Bachelor's Degree or higher, ideally in operations management, business or a related field.

  • 5+ years proven work experience as an operations manager or similar role.

  • Familiarity with business and financial principles, budgeting and forecasting.

  • Excellent communication skills in English, in both written and oral (obligatory).

  • Lidership ability to interact positively with people.

  • Outstanding organizational, time management and problem-solving skills.


  • Competitive salary and it depends on the level of experience and skills.

  • Working hours 08:00 to 16:30.

  • Personal Laptop.

  • Phone expenses.

  • Voluntary health insurance.

  • Kitchen full of drinks, coffee, tea, and snacks.

  • Professional development opportunities and plenty of room for personal growth.

  • Opportunity to travel and work in company that recognizes employee values.


Suitably qualified and skilled candidates wishing to become member of our reputable client's team are invited to submit applications until 17.09.2023. Only shortlisted candidates will be contacted for an interview.



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